Zscaler, Inc. annual report, FY2025

Business Context and Reporting Period

Company: Zscaler, Inc.
Filing Type: Form 10-K (Annual Report)
Reporting Period: Fiscal Year ended July 31, 2025 (Fiscal 2025)
Business Overview: Zscaler provides a cloud-native, multi-tenant security platform (Zero Trust Exchange) that secures access to applications and data without relying on traditional perimeter networks. The company serves over 9,400 customers, including approximately 40% of the Forbes Global 2000. Key growth drivers include the adoption of cloud infrastructure, workforce mobility, and the integration of AI into security operations.

Key Financial Metrics

Metric (in millions) Fiscal 2025 Fiscal 2024 Fiscal 2023
Revenue $2,673.1 $2,167.8 $1,617.0
Net Loss $(41.5) $(57.7) $(202.3)
GAAP Gross Margin 77% 78% 78%
Non-GAAP Operating Margin 22% 20% 15%
Free Cash Flow $726.7 $585.0 $333.6
Cash, Cash Equivalents & Short-Term Investments $3,572.4 $2,409.7 N/A
Convertible Senior Notes (2028) $1,725.0 $0 $0
Deferred Revenue $2,468.0 $1,895.0 $1,439.7

Material Changes vs. Prior Period

  • Revenue Growth: Revenue increased 23% year-over-year to $2.67 billion, driven by a 9% increase in the customer base and expansion of subscriptions within existing accounts.
  • Profitability Trend: Net loss narrowed to $41.5 million from $57.7 million in the prior year. Non-GAAP income from operations improved to $580.1 million (22% margin) from $442.2 million (20% margin).
  • Debt Structure: The company issued $1.725 billion in 0.0% Convertible Senior Notes due 2028 in July 2025. Concurrently, it fully repaid the $1.15 billion Convertible Senior Notes due 2025, settling the principal in cash and the premium via stock issuance.
  • Operating Expenses: Research and Development expenses rose 35% to $672.5 million due to increased headcount and investments in AI capabilities. Sales and Marketing expenses increased 14% to $1.26 billion.
  • Acquisitions: Completed acquisitions of Airgap Networks and Avalor Technologies in fiscal 2024, and Red Canary in August 2025 (subsequent event).

Guidance, Outlook, and Risks

  • Outlook: Management expects to continue incurring net losses for the foreseeable future as it invests in sales, marketing, and R&D. The company anticipates revenue growth rates will decline as the revenue base expands.
  • Strategic Focus: Continued investment in "Zero Trust + AI" convergence, including Security for AI and Agentic Operations. The company plans to transition from reporting "Calculated Billings" to "Annual Recurring Revenue" (ARR) as a key metric starting in fiscal 2026.
  • Risks:
    • Macroeconomic Conditions: Uncertainty may lead to elongated sales cycles and increased scrutiny on large expenditures by customers.
    • Competition: Intense competition from legacy appliance vendors and cloud-native competitors with greater resources.
    • Debt Servicing: Significant cash requirements to service the 2028 Notes, though the notes bear 0.0% interest.
    • Regulatory: Evolving data privacy laws (e.g., GDPR) and AI regulations globally.

Investor Verification Checklist

  • Deferred Revenue Quality: Verify the composition of the $2.47 billion deferred revenue balance to assess future revenue visibility.
  • Debt Conversion Terms: Review the conversion triggers and settlement terms (cash vs. stock) for the $1.725 billion 2028 Convertible Notes to understand potential dilution.
  • Stock-Based Compensation: Analyze the $661.4 million in stock-based compensation expense and its impact on future cash burn and dilution.
  • Customer Concentration: Confirm that no single customer exceeds 10% of revenue, though the top five channel partners accounted for 28% of revenue.
  • Acquisition Integration: Monitor the integration and financial impact of the Red Canary acquisition (closed August 2025) on future operating margins.