Booking Holdings Inc. annual report, FY2011

Business context and reporting period

Booking Holdings Inc. is identified in the request; the filing itself is for priceline.com Incorporated, the historical name of the company. This is its Form 10-K for the fiscal year ended December 31, 2011. It reports annual results and unaudited fourth-quarter results, rather than a standalone quarterly filing. The business operates Booking.com, priceline.com, Agoda and rentalcars.com, with international operations generating about 78% of 2011 gross bookings and 88% of operating income.

Key financial metrics

MetricFY 2011FY 2010Change
Revenue$4.356 billion$3.085 billion+41.2%
Gross profit / margin$3.080 billion / 70.7%$1.909 billion / 61.9%Gross profit +61.3%
Operating income$1.399 billion$786.8 million+77.8%
Net income attributable to common stockholders$1.056 billion$527.5 million+100.2%
Diluted EPS$20.63$10.35+99.3%
Operating cash flow$1.342 billion$777.3 million+72.6%

Fourth-quarter 2011 revenue was $990.8 million, gross profit $724.7 million, net income $226.0 million and diluted EPS $4.41, compared with $731.3 million, $478.4 million, $135.1 million and $2.66, respectively, in Q4 2010. FY 2011 operating and net margins were approximately 32.1% and 24.3%, respectively; FY 2010 margins were approximately 25.5% and 17.1%.

Gross bookings rose 58.7% to $21.658 billion. Hotel room nights increased 52.6% to 141.6 million; rental-car days increased 45.6% to 23.8 million; airline tickets increased 5.7% to 6.2 million. Online advertising expense was $919.2 million, up 66.5%, and equaled 29.8% of gross profit versus 28.9% in 2010.

Liquidity, debt and material changes

Cash, cash equivalents and short-term investments totaled $2.658 billion at year-end, including approximately $1.6 billion held internationally. Operating cash flow was $1.342 billion; investing cash outflow was $904.8 million, including $775.8 million of net investment purchases; financing cash outflow was $151.0 million, including $163.2 million of share repurchases. Capital expenditures were $46.8 million.

Outstanding convertible-note principal was $575 million, bearing 1.25% interest and due in 2015. The notes became convertible at holders’ option after the stock-price threshold was met, and were classified as a current liability at year-end. The company also entered a $1 billion five-year revolving credit facility; it had no borrowings under it at December 31, 2011. Management said existing liquidity should fund operations, capital expenditures and obligations for at least 12 months.

International gross bookings increased 78.4% (about 70% on a local-currency basis); reported international revenue rose 79%, partly reflecting favorable exchange rates. Agency revenue grew 69.4%, led by Booking.com, while merchant revenue increased 18.5%. The higher gross margin reflected a growing mix of retail, price-disclosed transactions reported net. Results also benefited from a 22.6% effective tax rate, down from 29.2% in 2010, including lower foreign tax rates, the Dutch Innovation Box benefit and a $12.5 million tax-reserve reversal.

Outlook, risks and unusual items

  • Management expected hotel-room-night growth to decelerate: it reported deceleration in Q1 2012 versus Q4 2011 and anticipated further slowing during 2012 and beyond. No specific revenue or earnings guidance was provided.
  • The company expected online advertising to continue increasing as a share of gross profit, reflecting international brand mix and greater paid-traffic reliance. It also expected higher capital expenditures to support growth.
  • Management cited volatile international booking growth and cancellations, weaker hotel demand and average daily rates in parts of southern Europe, sovereign-debt concerns, higher oil prices and currency movements as risks to travel demand and reported results. Japan’s 2011 disasters and Thailand’s flooding adversely affected regional bookings and cancellations.
  • Competition from search engines, hotel-owned booking channels, metasearch and discount-booking offerings could raise customer-acquisition costs or pressure market share. U.S. opaque hotel room-night reservations modestly declined year over year.
  • Approximately 50 hotel-occupancy-tax lawsuits and numerous audits or assessments were pending. The company accrued about $33 million at year-end, versus $26 million a year earlier, but could not reasonably estimate any loss beyond the accrual. A San Antonio court ruled tax was due on markup and service fees, with penalties and interest; the company planned to appeal.
  • The Dutch Innovation Box ruling was valid through 2013 and subject to periodic certification; loss of the benefit could raise taxes. Management estimated the benefit would lower the 2012 effective tax rate by approximately four to six percentage points versus a scenario without it.
  • Other notable exposures include the U.K. Office of Fair Trading inquiry into hotel online booking practices, foreign-currency risk, data security and privacy, supplier dependence, and seasonality. The 2011 financial statements and internal-control audit received unqualified opinions; management reported effective internal controls.

Most important facts for investors to verify

  • Whether booking growth and profitability continued to decelerate as management anticipated, particularly in international markets and Q1 2012.
  • Whether online advertising costs, customer-acquisition efficiency and gross margins remained sustainable as the business mix shifted.
  • Developments in occupancy-tax litigation and assessments, including whether the $33 million accrual adequately reflects the eventual exposure.
  • Cash generation and liquidity, including the location and tax implications of foreign cash, convertible-note conversion or repayment, and use of the revolving facility.
  • Whether the Innovation Box tax benefit, foreign-exchange movements and broader travel-demand conditions materially changed subsequent reported earnings.