Upland Software, Inc. annual report, FY2015

Upland Software, Inc. — FY2015 Form 10-K

Reporting period: Fiscal year ended December 31, 2015. This is an annual report, not a standalone fourth-quarter filing; unaudited Q4 figures are noted below. Upland provides cloud-based enterprise work management software and grows through customer expansion and acquisitions.

Financial performance and liquidity

MetricFY2015FY2014Change
Revenue$69.9 million$64.6 million+8%
Subscription and support revenue$57.2 million$48.6 million+18%
Professional services revenue$9.9 million$13.2 million-25%
Gross profit / margin$43.2 million / 62%$41.5 million / 64%Margin down 2 points
Operating loss$(10.2) million$(18.3) millionLoss narrowed
Net loss$(13.7) million$(20.1) millionLoss narrowed
Adjusted EBITDA (non-GAAP)$4.1 million$4.2 millionApproximately flat
Cash from operating activities$(1.5) million$1.2 millionDown $2.7 million
Cash and cash equivalents, year-end$18.5 million$31.0 millionDown $12.5 million
  • Subscription and support represented 82% of revenue, up from 75%; professional services fell to 14% from 21%. Perpetual license revenue was $2.8 million in both years.
  • Management attributed the mix shift to a deliberate focus on recurring revenue and reduced emphasis on lower-margin professional services. The reported revenue increase included $11.2 million from 2014–2015 acquisitions; management said organic revenue declined 6% on a constant-currency basis.
  • Annualized recurring revenue value was $58.9 million, up from $56.8 million. Annual net dollar retention fell to 90% from 96%.
  • Year-end current assets were $35.0 million and current liabilities $34.0 million. Deferred revenue was $19.9 million.
  • At year-end, $24.4 million was outstanding under the Wells Fargo facility, with no revolving borrowings; the filing reported $20.0 million of available borrowings. The facility is secured by substantially all assets, includes financial and operating covenants, and requires minimum liquidity of $10 million (reduced to $8 million once a specified Adjusted EBITDA threshold is met).

Fourth-quarter context

Unaudited Q4 2015 revenue was $17.6 million, compared with $16.5 million in Q4 2014. Q4 2015 net loss was $4.3 million, versus $2.7 million in Q4 2014. Q4 2015 operating loss was $2.8 million. The filing notes that quarterly results can fluctuate, including because of acquisition timing and seasonality.

Material changes, outlook, and risks

  • Upland acquired Ultriva in November 2015 for stated total consideration of approximately $7.2 million; its post-acquisition revenue in 2015 was approximately $0.5 million. Management intended to continue pursuing acquisitions and expected integration efforts to affect costs over the following six to twelve months.
  • Management expects recurring product revenue to represent a larger share of revenue and professional services a smaller share. It also expects fourth-quarter customer contracting seasonality to continue or possibly increase. The filing provides no numerical 2016 revenue or earnings guidance.
  • In January and March 2016, after year-end, Upland completed acquisitions of a website analytics provider and Hipcricket, respectively. The Hipcricket transaction included one million Upland shares and transfer of the EPM Live product business; the filing said the accounting for the transaction was still being evaluated.
  • FY2014 included a one-time, non-cash $11.2 million R&D charge related to issuing shares to a related-party technology-services provider. This materially affects comparison of reported R&D expense and losses across years. The provider also received $2.1 million for services in each of FY2013–FY2015, and the company disclosed a $2.3 million 2016 purchase commitment under the agreement.
  • Key risks include persistent GAAP losses, negative operating cash flow in 2015, declining net retention, acquisition integration and financing needs, customer renewals and downgrades, competition, foreign-exchange exposure, and reliance on third-party data centers and software. A hypothetical 10% foreign-exchange movement would have changed FY2015 revenue by $1.3 million; Upland had not hedged currency exposure.
  • Total contractual obligations were reported as $37.2 million, including debt, leases, and purchase commitments. Management reported no legal proceedings expected to have a material adverse effect. The independent auditor issued an unqualified opinion on the financial statements; management assessed internal controls as effective, but the auditor did not attest to internal-control effectiveness because of the company’s emerging-growth-company exemption.

Investor verification priorities

  1. Reconcile reported growth with the disclosed organic constant-currency decline and determine the contribution and performance of acquired businesses.
  2. Track renewals, downgrades, usage, and net dollar retention following the decline from 96% to 90%.
  3. Assess cash conversion, liquidity headroom, debt repayment requirements, and compliance with Wells Fargo covenants.
  4. Review the sustainability of margin and expense changes, including the FY2014 related-party charge and rising subscription delivery costs.
  5. Examine the terms, dilution, integration results, and accounting treatment of the 2016 acquisitions, particularly the related-party Hipcricket transaction.