Box, Inc. Form 10-K Summary
Reporting period: Fiscal year ended January 31, 2018. The filing also presents fourth-quarter results for the three months ended January 31, 2018. Box provides a subscription-based cloud content management platform for secure content storage, sharing, collaboration, workflow automation, compliance, and custom application development.
Business Context and Scale
- More than 58 million registered users and more than 82,000 paying organizations at January 31, 2018.
- Approximately 83% of registered users were non-paying and 17% were paying users.
- Approximately 60% of subscription revenue came from customers with more than 1,000 employees.
- Non-U.S. customers represented 22% of fiscal 2018 revenue, compared with 18% in fiscal 2017.
- The company had 1,784 employees and operated as a single reporting segment.
Financial Performance
| Metric | FY2018 | FY2017 | Change |
|---|---|---|---|
| Revenue | $506.1 million | $398.6 million | 27% increase |
| Gross profit | $370.9 million | $286.5 million | 29% increase |
| Gross margin | 73% | 72% | Up 1 percentage point |
| Operating loss | $154.0 million | $150.7 million | Loss increased $3.4 million |
| Operating margin | (30%) | (38%) | Improved 8 percentage points |
| Net loss | $155.0 million | $151.8 million | Loss increased $3.2 million |
| Net loss per share | $1.16 | $1.19 | Improved |
| Billings | $585.1 million | $454.2 million | 29% increase |
| Free cash flow | $8.9 million | $(24.8) million | Improved $33.8 million |
Fourth-quarter revenue was $136.7 million, compared with $109.9 million in the prior-year quarter. Fourth-quarter net loss was $32.7 million, or $0.24 per share, compared with a $36.9 million loss, or $0.28 per share, in the prior-year quarter.
- Cost of revenue was $135.2 million, or 27% of revenue, compared with 28% in fiscal 2017.
- Research and development expense increased 18% to $136.8 million, but declined to 27% of revenue from 29%.
- Sales and marketing expense increased 20% to $303.3 million, but declined to 60% of revenue from 64%.
- General and administrative expense increased 24% to $84.8 million, while declining to 16% of revenue from 17%.
- Stock-based compensation was $97.5 million, equal to approximately 19% of revenue, compared with $78.4 million in fiscal 2017.
Liquidity, Cash Flow, Debt, and Balance Sheet
- Cash and cash equivalents were $208.1 million at January 31, 2018, compared with $177.4 million a year earlier. Cash, cash equivalents, and restricted cash totaled $208.4 million.
- Cash provided by operating activities was $61.8 million, compared with $1.2 million used in fiscal 2017. This was supported by $97.5 million of stock-based compensation, $40.1 million of depreciation and amortization, and a $78.9 million increase in deferred revenue.
- Free cash flow benefited from working-capital improvements and included a $25.0 million release of restricted cash; management’s non-GAAP free cash flow definition excludes that release.
- Total debt was $40.0 million at year-end. Box replaced its prior facility with an $85.0 million secured revolving credit facility maturing November 27, 2020, including a $30.0 million letter-of-credit sublimit.
- Capital lease obligations totaled $45.8 million at present value, and contractual obligations totaled $435.4 million, including operating leases, capital leases, debt, and purchase commitments.
- Working capital declined to $5.2 million from $24.2 million, largely reflecting higher deferred revenue and other current liabilities.
- Management stated that cash, cash equivalents, and available facilities should meet working-capital and capital-expenditure needs for at least the next 12 months.
Material Changes Versus the Prior Period
- Revenue growth accelerated in dollars, increasing by $107.5 million, while paying organizations increased 17% year over year.
- Retention rate declined to 110% from 115%, but remained above 100%; customer churn was below 5% of prior-period annual contract value.
- Billings increased 29%, driven by new large deployments, expansion within existing customers, new-product attach rates, and an enhanced developer access fee from a reseller.
- Gross and operating margins improved as revenue growth exceeded growth in cost of revenue and operating expenses, although the company remained substantially loss-making.
- Operating cash flow and free cash flow turned positive, aided by improved working-capital management and lower capital expenditures following completion of the Redwood City headquarters.
- Restricted cash declined from $26.8 million to $0.4 million after letters of credit were brought under the new credit facility.
- The company recorded no acquisitions in fiscal 2018 and reported no significant impairment charges.
Outlook, Commentary, Risks, and Unusual Items
- Management expects continued investment in sales and marketing, research and development, data-center infrastructure, international expansion, and professional services, and does not expect profitability for the foreseeable future.
- Management expects cost of revenue to increase as a percentage of revenue in fiscal 2019 because of investments in new capabilities, infrastructure, and customer support. Research and development expense is expected to increase in dollars but remain stable as a percentage of revenue; sales and marketing and general and administrative expenses are expected to decline as percentages of revenue over time.
- Key risks include intense competition from Microsoft, Google, OpenText, Dropbox, and others; customer renewal and expansion risk; pricing pressure; security breaches, data loss, and service outages; reliance on third-party data centers and cloud providers; privacy and data-residency regulations; international and foreign-currency exposure; and dependence on key personnel and partners.
- Box disclosed a recent outage caused by a data-center power loss and generator failure, resulting in customer credits. It also disclosed a third-party software-library bug that caused a small subset of files uploaded during a short period to be partially corrupted.
- The company had $278 million of non-cancelable backlog at January 31, 2018, compared with $258 million at January 31, 2017, but stated that backlog is not a key internal management metric and may not reliably indicate future revenue.
- Adoption of ASC 606 beginning February 1, 2018 was expected to increase deferred commissions by approximately $28 million to $30 million and reduce accumulated deficit by that amount. Revenue-recognition changes were expected to reduce deferred revenue by approximately $9 million to $11 million and reduce accumulated deficit by the same amount.
- The Tax Cuts and Jobs Act resulted in a provisional $89.7 million tax expense related to remeasurement of deferred tax assets, offset by a valuation allowance with no material effective-tax-rate impact. Final adjustments were expected by fiscal 2019.
- Legal proceedings were not expected to result in a material loss as of January 31, 2018. A prior OpenText patent dispute was fully settled in fiscal 2017, producing a net $1.7 million benefit in that year.
- Ernst & Young issued unqualified opinions on the financial statements and internal control over financial reporting.
Investor Verification Checklist
- Verify the sustainability of positive operating cash flow and free cash flow after excluding restricted-cash releases and considering ongoing capital-lease payments.
- Assess whether retention remains above 100% as expansion rates moderate and large customer contracts renew.
- Review the effect of ASC 606 on reported revenue, deferred revenue, deferred commissions, contract assets, and comparability with prior periods.
- Monitor the path toward profitability given the $155.0 million GAAP net loss and $97.5 million of stock-based compensation.
- Evaluate liquidity and covenant compliance under the secured credit facility, including $26.4 million of letters of credit and minimum-liquidity requirements.
- Investigate the operational and financial effects of security incidents, service outages, data corruption, customer credits, and third-party hosting dependence.
- Consider dilution from stock-based compensation, options, restricted stock units, and the dual-class voting structure.