Kyndryl Holdings, Inc. annual report, FY2023

Kyndryl Holdings, Inc. — Form 10-K Summary

Period: Fiscal year ended March 31, 2024. The request metadata says “2022 Q4,” but the filing is a fiscal 2024 annual report, not a 2022 quarterly filing.

Business context

Kyndryl provides advisory, implementation and managed IT infrastructure services, including cloud, mainframe, applications and data, digital workplace, security, resiliency, and network services. It reported approximately 80,000 employees and operations in more than 60 countries. Financial services generated nearly half of revenue; the top five customers represented about 10% of revenue. Kyndryl Consult accounted for approximately 15% of fiscal 2024 revenue.

Financial performance

MetricFY ended March 31, 2024FY ended March 31, 2023
Revenue$16.052 billion$17.026 billion
Revenue change(6%) reported and in constant currency(7%) reported; 0% in constant currency versus the unaudited prior 12-month period
Net loss$340 million; $1.48 per share$1.374 billion; $6.06 per share
Adjusted EBITDA (non-GAAP)$2.367 billion$1.975 billion
Operating cash flow$454 million$781 million
Investing cash flow$(553) million$(835) million
Financing cash flow$(170) million$(141) million
  • Cost of services fell to 82.2% of revenue from 85.2%, corresponding to a gross margin of approximately 17.8%, versus 14.8% in FY2023. Adjusted EBITDA was about 14.7% of revenue, versus about 11.6%.
  • Cash and cash equivalents were $1.553 billion at year-end, down from $1.847 billion. Current assets were $4.747 billion and current liabilities $4.589 billion.
  • Total reported debt, including finance lease and other obligations, was $3.259 billion before discounts and issuance costs; the balance-sheet carrying amount was $3.238 billion, including $126 million current. Kyndryl issued $500 million of 6.35% notes due 2034 and used proceeds plus cash to repay its $500 million term loan. Its $3.15 billion revolving facility was undrawn; the company said it was in compliance with debt covenants.
  • Total assets were $10.590 billion, liabilities $9.468 billion, and equity $1.122 billion. Pension funded status was 75% of estimated benefit obligations, compared with 74% a year earlier.

Changes and management commentary

  • Revenue declined primarily because Kyndryl reduced low-margin and unprofitable contract components. Management said these actions, operating efficiencies and better margins on recent signings helped lift adjusted EBITDA and reduce the net loss.
  • Adjusted EBITDA rose 20%. Principal Markets adjusted EBITDA increased to $740 million from $371 million, and Strategic Markets to $579 million from $436 million; U.S. and Japan adjusted EBITDA declined.
  • Operating cash flow decreased by $327 million, mainly due to lower cash from working capital, partly offset by the smaller net loss. Investing cash use declined with lower capital spending and proceeds from asset sales.
  • Signings were $12.5 billion, up 3% from $12.2 billion. Remaining performance obligations were $33.1 billion; approximately 59% was expected to be recognized over the next two years.

Outlook, risks and unusual items

  • The filing gives no specific fiscal 2025 revenue, earnings or cash-flow guidance. Management plans to continue its Alliances, Advanced Delivery and Accounts initiatives, grow Kyndryl Consult and optimize costs.
  • Management expects workforce and site-rationalization actions to reduce payroll, rent and depreciation costs by approximately $400 million in FY2025, while cautioning that savings are not guaranteed. Program cash outlays are expected to total approximately $300 million; about $210 million had been paid by year-end and about $60 million was expected in FY2025.
  • Beginning April 1, 2024, the estimated useful life of new and existing IT equipment was extended from five to six years. Kyndryl estimated this would reduce FY2025 non-cash depreciation expense by approximately $180 million.
  • A material weakness in internal control over financial reporting was identified in IT general controls following implementation of a new ERP system, involving user access and segregation of duties, program changes, and computer operations. Management and the auditor reported no resulting material misstatement identified in FY2024; management expected remediation during FY2025. The auditor concluded internal control over financial reporting was not effective, while giving an unqualified opinion on the financial statements.
  • Kyndryl and IBM have arbitration proceedings concerning post-Separation contractual disputes. The company also disclosed $1.4 billion in software, hardware and cloud partner purchase commitments across short-, medium- and long-term periods, some of which may exceed future needs and could result in charges if not reduced or amended.
  • Subsequent events: Kyndryl acquired Skytap for $51 million in April 2024 and agreed in May 2024 to sell its Securities Industry Services business for approximately $200 million, subject to customary conditions and regulatory approval.
  • Other key risks include continued revenue declines, contract renewal and margin pressure, competition, customer concentration by industry, foreign exchange, talent retention, cybersecurity and privacy, pension funding, tax matters, and risks tied to the IBM separation.

Important facts for investors to verify

  • Whether the ERP-related material weakness is remediated and controls have operated effectively for a sufficient period.
  • Whether revenue stabilizes as low-margin work is exited, and whether signings convert to revenue at expected timing and profitability.
  • Whether the anticipated FY2025 cost savings are achieved, including the effects of restructuring charges and the useful-life estimate change.
  • How working-capital movements, receivables sales and related fees affect recurring operating cash generation.
  • Debt service, liquidity and covenant headroom, along with potential charges from excess partner commitments.
  • Developments and potential financial effects of IBM arbitrations, the Skytap acquisition and the planned SIS divestiture.