HANOVER INSURANCE GROUP, INC. quarterly report, Q3 FY2022

The Hanover Insurance Group, Inc. — Q3 2022 Form 10-Q

Reporting period: Three and nine months ended September 30, 2022; comparisons are with the corresponding 2021 periods. The company is a property and casualty insurer operating through Core Commercial, Specialty, Personal Lines and Other segments.

Financial performance

MetricQ3 2022Nine months 2022
Net premiums earned$1,331.2 million, up from $1,186.0 million$3,888.8 million, up from $3,527.6 million
Total revenue$1,366.3 million, up from $1,274.9 million$3,989.9 million, up from $3,849.3 million
Net income$0.2 million, down from $34.0 million$127.6 million, down from $255.2 million
Diluted earnings per share$0.01, versus $0.94$3.53, versus $6.98
Operating income before interest and taxes (non-GAAP)$53.9 million, versus $47.0 million$323.3 million, versus $269.4 million
Combined ratio101.0%, versus 102.3%97.0%, versus 98.5%
Net cash from operating activitiesNot presented separately for the quarter$523.8 million, versus $595.4 million

Investment losses were a major drag on reported earnings: net realized and unrealized losses were $44.9 million in Q3 and $138.7 million year to date, compared with gains of $4.0 million and $72.6 million, respectively, in 2021. Nine-month net income also included $1.1 million of losses from discontinued life businesses.

Segments and material changes

  • Core Commercial: Nine-month operating income before interest and taxes increased to $159.6 million from $66.1 million, helped by lower catastrophe losses and premium growth. Q3 underwriting remained in loss at $7.7 million.
  • Specialty: Nine-month operating income rose to $142.1 million from $82.9 million, reflecting premium growth, lower catastrophe losses and stronger current-year underwriting.
  • Personal Lines: Nine-month operating income fell to $20.3 million from $117.6 million. The segment recorded a $50.3 million underwriting loss, versus $48.1 million of underwriting profit in 2021; higher auto and homeowners claims costs were key factors. Q3 operating loss was $18.8 million.
  • Net premiums written increased 9.8% in both Q3 and the first nine months year over year, supported by pricing, exposure growth and retention. Personal Lines nine-month premiums written grew, but claims severity and frequency pressured results.
  • Pre-tax catastrophe losses were $213.0 million for the first nine months, down from $363.6 million in 2021; 2022 included $28.0 million related to Hurricane Ian. Net favorable prior-year reserve development was $31.2 million, down from $56.7 million a year earlier.

Balance sheet, liquidity and capital

  • At September 30, 2022, total assets were $13.75 billion and shareholders’ equity was $2.30 billion, versus $14.25 billion and $3.14 billion at year-end 2021. Accumulated other comprehensive loss widened to $766.1 million from $122.2 million, primarily reflecting declines in available-for-sale securities.
  • Fixed-maturity investments had a fair value of $7.20 billion against amortized cost of $8.09 billion; gross unrealized losses were $896.0 million, mainly attributed to higher interest rates and, to a lesser extent, wider credit spreads. Management said it did not intend, and did not expect to be required, to sell these securities before recovery.
  • Cash and cash equivalents were $164.8 million, down from $230.9 million at year-end. Debt was $782.2 million; its estimated fair value was $704.5 million. The company reported no borrowings under its revolving credit facility and $101.0 million of FHLB borrowing capacity.
  • Nine-month operating cash flow was $523.8 million; investing cash use was $476.2 million and financing cash use was $113.7 million. The company paid $80.1 million in shareholder dividends and repurchased $30.8 million of stock during the period.
  • Insurance-subsidiary statutory surplus was $2.68 billion, down $38.2 million from year-end 2021. Hanover Insurance’s reported RBC ratios were 219% on the Industry Scale and 437% on the Regulatory Scale.

Outlook, risks and other notable items

  • The filing provides no specific earnings or premium guidance. Management described a strategy centered on independent-agent distribution, profitable growth and managing volatility.
  • Management cited persistent inflation and supply-chain disruption as increasing claims costs, particularly in personal auto and homeowners. Auto severity, repair costs, accident frequency, homeowners repair delays and property-loss severity may continue to pressure results. Rate actions are subject to regulatory and competitive constraints.
  • Management also noted uncertainty from economic conditions, interest-rate and investment-market volatility, catastrophes, reserve estimation, reinsurance availability and collection, and potential changes in insurance regulation. The Federal Reserve’s rate increases contributed to significant portfolio unrealized losses; management cautioned that forced or discretionary sales before recovery could result in realized losses.
  • A $150 million catastrophe reinsurance agreement effective July 1, 2022 provides specified hurricane and named-storm protection through June 30, 2025, subject to attachment and exhaustion thresholds and defined geographic coverage.
  • Legal and regulatory matters arise in the ordinary course. The company said their resolution is not expected to materially affect financial position, though a particular period’s results could be affected. No subsequent events requiring adjustment or additional note disclosure were reported.

Investor verification priorities

  • Track whether Personal Lines pricing and underwriting actions keep pace with auto and homeowners claim frequency, severity, inflation and repair-cost trends.
  • Review investment portfolio fair values, unrealized losses, credit quality and any securities sold or impaired, including the planned transfer of certain investment-management responsibilities.
  • Assess reserve development by segment and accident year, especially the shift to less favorable development and unfavorable Personal Lines homeowners experience.
  • Monitor statutory surplus, RBC ratios, dividend capacity, debt and liquidity, and the impact of further market declines or catastrophe losses.
  • Check the terms and practical recovery thresholds of the catastrophe reinsurance protection, along with regulatory developments affecting rates, policy terms or pandemic-related coverage.