Zscaler, Inc. quarterly report, Q3 FY2026

Business Context and Reporting Period

Company: Zscaler, Inc.
Filing Type: Form 10-Q (Unaudited)
Reporting Period: Quarter and nine months ended April 30, 2026 (Fiscal 2026 Q3)
Business Overview: Zscaler operates a cloud security platform enabling secure access to cloud resources based on identity and Zero Trust principles. The company operates as a single reportable segment, primarily generating revenue through subscription and support services.

Key Financial Metrics

Metric (in thousands) Three Months Ended
April 30, 2026
Nine Months Ended
April 30, 2026
Nine Months Ended
April 30, 2025
Revenue $850,475 $2,454,338 $1,953,889
Gross Profit $657,823 $1,885,673 $1,507,951
Gross Margin 77% 77% 77%
Operating Loss $(29,640) $(117,775) $(96,218)
Net Loss $(13,883) $(59,810) $(23,900)
Net Loss Per Share (Basic/Diluted) $(0.09) $(0.37) $(0.16)
Operating Cash Flow (9mo) $850,369
Free Cash Flow (9mo) $718,379
Cash & Short-Term Investments $3,539,107 (as of April 30, 2026)
Convertible Senior Notes (2028) $1,699,636 (Carrying Value)

Material Changes vs. Prior Period

  • Revenue Growth: Revenue increased 25% year-over-year for the quarter and 26% for the nine-month period. Growth was driven by sales to existing customers ($102.7M quarterly increase) and a 17% increase in the customer base.
  • Operating Expenses: Total operating expenses rose significantly due to strategic investments.
    • Sales & Marketing: Increased 18% (quarterly) and 20% (nine-month), driven by higher headcount and commissions.
    • Research & Development: Increased 37% (quarterly) and 34% (nine-month), primarily due to headcount growth and integration of acquired technologies.
    • General & Administrative: Increased 32% (quarterly) and 26% (nine-month), driven by headcount and acquisition-related expenses.
  • Acquisitions: The company completed three major acquisitions during the period: Red Canary Inc. ($651.4M), SPLXAI Inc. ($40.6M), and SquareX, Inc. ($112.8M). These transactions significantly increased goodwill and acquired intangible assets.
  • Tax Provision: The provision for income taxes increased 270% for the nine-month period compared to the prior year, primarily due to a non-recurring release of valuation allowance on UK deferred tax assets in the prior year.

Guidance, Outlook, and Risks

  • Outlook: Management expects to continue incurring net losses for the foreseeable future as it invests in sales, marketing, and R&D to maximize market opportunity and enhance AI capabilities. The company believes its current cash and investments are sufficient to fund operations for at least the next 12 months.
  • Key Metrics: Annual Recurring Revenue (ARR) as of April 30, 2026, was $3,525 million, up from $2,817 million in the prior year.
  • Subsequent Event: On May 19, 2026, Zscaler entered into an agreement to acquire Symmetry Systems, Inc. for $175.0 million to enhance AI security offerings.
  • Risks:
    • Profitability: History of losses and uncertainty regarding future profitability.
    • Competition: Intense competition from legacy vendors and new cloud-based entrants.
    • AI & Technology: Risks related to the development and adoption of AI, including regulatory changes and potential security vulnerabilities.
    • Debt: Repayment of $1.725 billion in 2028 Convertible Senior Notes may require significant cash or equity settlement.
    • Geopolitics: Impact of global conflicts, tariffs, and trade regulations on international operations.

Investor Verification Checklist

  • Acquisition Integration: Verify the progress of integrating Red Canary, SPLXAI, and SquareX, and the realization of anticipated synergies.
  • Customer Retention & Expansion: Monitor renewal rates and the ability to expand usage (land-and-expand) among existing customers, particularly in light of macroeconomic headwinds.
  • Debt Management: Assess the company's strategy for the 2028 Convertible Senior Notes, including the potential for cash settlement versus equity conversion and the impact of capped call transactions.
  • AI Monetization: Evaluate the commercial success of new AI-driven security features and their contribution to revenue growth.
  • Cash Burn vs. Generation: Reconcile the increase in operating expenses with the strong operating cash flow generation to ensure sustainable growth.