Thryv Holdings, Inc. (THRY) - Q1 2026 10-Q Summary
Business Context and Reporting Period
This report covers the quarterly period ended March 31, 2026. Thryv Holdings, Inc. operates as a software-led platform company serving small and medium-sized businesses (SMBs) through two segments: SaaS (unified marketing platform, CRM, payment solutions) and Marketing Services (legacy print and digital solutions). Management plans to exit the Marketing Services segment by the end of 2028, accelerating the transition of clients to the SaaS platform.
Key Financial Metrics
| Metric (in thousands) | Q1 2026 | Q1 2025 |
|---|---|---|
| Revenue | $167,684 | $181,371 |
| Gross Profit | $109,256 | $119,288 |
| Gross Margin | 65.2% | 65.8% |
| Operating Income | $4,058 | $(3,034) |
| Net Income | $4,542 | $(9,618) |
| Diluted EPS | $0.10 | $(0.22) |
| Adjusted EBITDA | $24,064 | $20,901 |
| Cash from Operations | $1,473 | $(10,481) |
| Cash & Equivalents | $7,952 | $10,752 |
| Total Debt (Net) | $258,563 | $253,487 |
Material Changes vs. Prior Period
- Revenue Decline: Total revenue decreased 7.5% to $167.7 million. This was driven by a 27.5% drop in Marketing Services revenue ($50.9M vs $70.2M), partially offset by a 5.0% increase in SaaS revenue ($116.7M vs $111.1M).
- Profitability Turnaround: The company returned to GAAP net income ($4.5M) from a net loss ($9.6M) in the prior year, primarily due to a significant income tax benefit ($6.0M) and reduced operating expenses.
- Expense Reduction: Total operating expenses decreased 14.0% to $105.2 million. Sales and marketing expenses dropped 19.9%, and General and Administrative expenses fell 12.3% due to workforce reductions and lower stock-based compensation.
- Client Base Shift: Total clients decreased 22% to 220,000. Marketing Services clients fell 26% due to secular industry decline and strategic conversion to SaaS. SaaS clients decreased 14% as the strategy shifted from new acquisition to expanding spend with existing clients.
- Accounting Change: The company extended the amortization period for deferred commissions from 18 to 36 months effective Jan 1, 2026, increasing net income by $2.2 million for the quarter.
Outlook, Risks, and Contingencies
- Strategic Transition: Management continues to convert Digital marketing clients to the SaaS platform. In Q1 2026, conversions added $6.1 million to SaaS revenue but reduced Marketing Services revenue. Churn for converted clients remained in line with the broader SaaS segment.
- Tax Contingency: The company received IRS notices of tax due for years 2012–2015. Consequently, $29.1 million previously classified as an uncertain tax position was reclassified to income taxes payable. A 24-month payment plan is estimated to begin in July 2026.
- Goodwill Impairment Test: A triggering event occurred due to stock price declines. A quantitative test performed on March 1, 2026, indicated the SaaS reporting unit's fair value exceeded its carrying value by 25%; no impairment charge was recorded.
- Liquidity: The company maintains a Term Loan ($236.3M outstanding) and an Asset-Based Lending (ABL) Facility ($29.5M outstanding). Available borrowing capacity under the ABL was approximately $5.7 million as of March 31, 2026. The company is in compliance with all debt covenants.
- Share Repurchase: Under a $40.0 million program, the company has repurchased $5.5 million of stock, with $34.5 million remaining available.
Investor Verification Checklist
- Tax Liability Payment Plan: Verify the status of the $29.1 million tax liability reclassification and the terms of the proposed payment plan with the IRS.
- ABL Facility Capacity: Monitor the $5.7 million available borrowing capacity, as the borrowing base is tied to the declining Marketing Services segment assets.
- SaaS Retention Metrics: Review the 93% Seasoned Net Revenue Retention (down from 99% YoY) to assess the impact of client downgrades and cancellations.
- Client Conversion Churn: Track the long-term retention rates of clients converted from Digital marketing services to SaaS to ensure they do not exhibit higher churn than organic SaaS clients.
- Debt Covenants: Confirm continued compliance with the minimum "Excess Availability" ($8.5M) and "Total Net Leverage Ratio" (3.0x) covenants given the revenue mix shift.