GARTNER INC annual report, FY2019

Gartner, Inc. — 2019 Form 10-K Summary

Business context and reporting period

Annual report for the fiscal year ended December 31, 2019; it also provides fourth-quarter results. Gartner sells research subscriptions, conferences and consulting services to enterprises globally. Research is the largest segment, and subscription revenue is generally recognized over contract terms. The company reported more than 15,000 enterprise clients in over 100 countries.

Financial performance and liquidity

MetricFY 2019FY 2018
Revenue$4.245 billion$3.975 billion
Operating income$370.1 million$259.7 million
Net income$233.3 million$122.5 million
Diluted EPS$2.56$1.33
Cash from operating activities$565.4 million$471.2 million
  • Revenue increased 7% as reported and 9% excluding foreign currency effects. Growth in Research, Conferences and Consulting was partly offset in year-over-year comparisons by the absence of $105.6 million of 2018 Other-segment revenue from businesses divested that year.
  • Research revenue was $3.375 billion, up 9%; gross contribution margin was 70%, versus 69%. Year-end contract value was $3.4 billion, up 12% on a foreign-currency-neutral basis.
  • Conferences revenue was $476.9 million, up 16%; margin was 51%, versus 50%. Gartner held 72 destination conferences, with 85,750 attendees.
  • Consulting revenue was $393.9 million, up 11%; margin was 30%, versus 29%. Backlog was $115.7 million, up 7%.
  • Operating cash flow rose by $94.3 million, primarily reflecting greater profitability, lower acquisition-related and interest cash payments, and improved receivables collections. Investing activities used $160.9 million; financing activities used $286.0 million. The company repurchased approximately $199.0 million of shares during 2019.
  • At year-end, cash and cash equivalents were $280.8 million and available revolving-credit capacity was approximately $1.0 billion. About 92% of cash was held overseas.
  • Debt principal outstanding was $2.208 billion ($2.184 billion net carrying amount), including $800 million of 5.125% notes due 2025. Approximately $1.4 billion of floating-rate debt was effectively fully hedged against base-rate changes. The company reported compliance with its credit-agreement covenants.

Material changes and unusual items

  • Net income increased 91%. Operating income increased 42%, reflecting stronger segment contributions and lower amortization and acquisition/integration charges, partly offset by higher SG&A and depreciation. SG&A rose 12%, faster than revenue, as Gartner expanded sales capacity and supporting infrastructure.
  • The effective tax rate fell to 15.4% from 32.4%. A $38.1 million tax benefit from an intercompany intellectual-property transfer increased 2019 diluted EPS by approximately $0.42. The 2018 comparison also included a $45.4 million gain from divested operations; 2019 recorded a $2.1 million loss related primarily to adjustments to divestiture working capital.
  • Gartner acquired subscription research business TOPO Research LLC for $25 million on October 1, 2019. Its results were not material to consolidated results.
  • Adoption of the new lease accounting standard in 2019 added $638.7 million to opening total assets and liabilities, with no equity impact; it did not materially affect 2019 operating results or operating cash flow.
  • Fourth-quarter 2019 revenue was $1.203 billion, operating income $136.1 million, net income $67.7 million and diluted EPS $0.75.

Outlook, risks and contingencies

  • The filing provides no quantified revenue or earnings guidance. Management stated that available cash and revolving-credit capacity were adequate for currently anticipated needs and described continued investment in sales capacity and infrastructure to support growth.
  • Key business risks include competition, economic weakness, the quality and timely development of research products, and the ability to retain research subscribers. Research represented approximately 73% of revenue from ongoing operations; client retention was 82% in 2019 versus 83% in 2018.
  • Conference results are exposed to attendance, venue and travel disruptions, including geopolitical events, weather and communicable disease. Consulting engagements are generally non-recurring, and contract-optimization revenue can fluctuate significantly.
  • Other disclosed exposures include international operations and currency movements, cybersecurity and privacy compliance, personnel retention, lease/sublease obligations, debt and future interest-rate benchmark transition, and changing tax rules or audit outcomes.
  • Gartner was cooperating with South African authorities regarding consulting contracts procured through an agent and with SEC and DOJ inquiries. The company said it did not then expect a material financial effect, while noting an adverse resolution could affect financial results, condition or liquidity. Gross unrecognized tax benefits were $102.8 million; the auditor identified their assessment, including transfer-pricing matters, as a critical audit matter.
  • Management reported effective disclosure controls and internal control over financial reporting; the auditor issued unqualified opinions on the financial statements and internal controls.

Important facts for investors to verify

  • How much of reported growth and EPS improvement is repeatable after separating divestiture effects and the $38.1 million tax benefit.
  • Whether Research contract value, client retention and wallet retention sustain momentum, including the decline in Global Business Sales client enterprises.
  • Whether higher SG&A and sales-force investment translate into revenue growth and improved operating leverage.
  • Debt repayment capacity, covenant headroom, lease commitments and the value and collectability of sublease income.
  • Developments in the South African matter, tax audits and uncertain tax positions, and any effects on cash flow or reported earnings.