Servicenow, Inc. current report, 24 April 2013

Business Context and Reporting Period

Company: ServiceNow, Inc.
Filing Type: Form 8-K (Current Report)
Report Date: April 24, 2013
Reporting Period: Three months ended March 31, 2013

This filing serves to announce financial results for the quarter ended March 31, 2013, via a press release furnished as Exhibit 99.1. The filing explicitly states that the information is furnished pursuant to Item 2.02 and is not deemed "filed" for purposes of Section 18 of the Exchange Act.

Key Financial Metrics

Revenue, Profit, Cash Flow, Margins, Debt, and Liquidity: The filing text does not provide specific numerical values for revenue, profit, cash flow, margins, debt, or liquidity. These figures are contained within the attached press release (Exhibit 99.1) which is incorporated by reference but not reproduced in the body of this 8-K.

Non-GAAP Measures Discussed: The company reports supplemental non-GAAP measures including gross margins, operating margins, net income/loss, earnings per share, free cash flow, and billings. These exclude stock-based compensation expense. Free cash flow is defined as GAAP net cash provided by operating activities reduced by purchases of property and equipment. Billings are calculated as revenue plus the change in total deferred revenue.

Material Changes

The filing text does not provide specific data regarding material changes versus the prior comparable period. It only notes that the attached press release contains the reconciliation between GAAP and non-GAAP financial measures to facilitate comparison across reporting periods.

Guidance, Outlook, and Risks

Management Commentary: Management believes that excluding stock-based compensation provides useful supplemental information for analyzing core operating results. They also emphasize that free cash flow offers perspective on cash available for investment and operations, while billings help investors understand sales volumes.

Risks and Contingencies: The filing notes that the company's calculation of free cash flow may not be comparable to similar measures used by other companies. No specific operational risks or contingencies are detailed in the text of this 8-K.

Investor Verification Checklist

  • Review Exhibit 99.1 (Press Release) for specific GAAP and non-GAAP financial figures for the quarter ended March 31, 2013.
  • Verify the reconciliation between GAAP and non-GAAP measures provided in the press release.
  • Compare the reported billings and free cash flow against the company's historical trends and peer definitions.
  • Confirm the impact of stock-based compensation on operating margins as detailed in the supplemental data.