CHEGG, INC quarterly report, Q1 FY2024

Chegg, Inc. — Q1 2024 Form 10-Q

Reporting period: Three months ended March 31, 2024; unaudited results compared with Q1 2023. Chegg operates as a single reportable segment, providing subscription learning services and skills, advertising, and textbook products.

Financial performance

MetricQ1 2024Q1 2023Change
Revenue$174.4 million$187.6 millionDown 7%
Gross profit / margin$127.9 million / 73%$138.5 million / 74%Margin down 1 percentage point
Operating expenses$130.3 million$142.9 millionDown 9%
Operating loss$2.5 million$4.4 millionLoss narrowed
Net income (loss)$(1.4) million$2.2 millionTurned to a loss
Operating cash flow$53.3 million$73.2 millionDown 27%
Cash, cash equivalents and investments$612.4 million$579.6 million at Dec. 31, 2023Up $32.9 million
Convertible notes, net carrying value$600.4 million$599.8 million at Dec. 31, 2023Up $0.5 million

Subscription Services revenue fell 9% to $154.1 million, primarily reflecting an 8% decline in paid subscribers. Skills and Other revenue rose 6% to $20.3 million, primarily on higher programmatic advertising and Chegg Skills pricing. Net loss per share was $0.01, versus income per share of $0.02.

Capital expenditures were $28.0 million; operating cash flow less those purchases was approximately $25.3 million. Investing cash outflow was $40.8 million and financing cash outflow was $4.3 million. The company received $15.5 million from selling its Sound Ventures investment and recorded a $3.8 million gain, included in other income.

Material changes and balance sheet

  • Revenue contraction was concentrated in subscriptions; Skills and Other partly offset the decline. Gross margin eased to 73% from 74%.
  • Operating expenses declined, particularly sales and marketing, which fell 18% due mainly to lower depreciation and amortization, paid marketing, and employee-related expenses.
  • Despite positive pretax income of $7.6 million, Chegg reported a $1.4 million net loss, including a $9.1 million income tax provision. The higher provision reflected, among other items, the absence of a prior-year benefit from releasing uncertain tax positions in India and a lower tax deduction for share-based compensation.
  • Cash, cash equivalents and investments totaled $612.4 million. Notes had a net carrying value of $600.4 million, including $357.5 million classified as current. The 2025 notes mature March 15, 2025 and become convertible at holders’ option beginning December 15, 2024; $242.9 million of notes are due in 2026.
  • Q1 included delivery of 2.116 million shares under the November 2023 accelerated share repurchase, funded by the $150 million payment made in 2023. Chegg made no cash repurchases during Q1; $3.7 million remained under its repurchase authorization at quarter-end.

Outlook, risks and unusual items

Chegg provided no quantified near-term revenue or earnings guidance in this filing. Management’s longer-term aims are to return to revenue growth while maintaining strong operating margins and cash flows, supported by investment in its AI-powered personalized learning assistant. The company says it believes existing liquidity is sufficient for operations and debt service for at least 12 months, while noting that capital needs depend on growth, investment, acquisitions, and marketing.

Management cited competitive and rapidly changing markets, execution of its AI strategy, and risks described in its 2023 Form 10-K. It also noted seasonality: subscription revenue and profitability have generally been highest in Q4, while certain expenses are concentrated in Q1 and Q3, limiting the usefulness of sequential comparisons.

Chegg considers a loss probable and reasonably estimable in the JPMorgan Chase dispute concerning investment proceeds related to Frank; a $7.0 million accrual was recorded in 2023. Other disclosed litigation includes securities, shareholder derivative, and Pearson copyright matters; the company disputes those claims and has not accrued losses for them because it does not consider losses probable and reasonably estimable. A separate data-privacy class action was resolved without significant financial impact. The FTC’s final order requires a comprehensive security program and specified privacy and user-account measures; it imposed no monetary penalty. Chegg reports no material change in risk factors and says disclosure controls were effective.

Investor verification points

  • Track paid subscribers and subscription revenue to assess whether the principal source of revenue decline stabilizes.
  • Monitor the 2025 notes’ conversion and repayment options, particularly the December 2024 holder-conversion date and March 2025 maturity.
  • Assess the drivers and sustainability of cash generation alongside capital expenditures and the timing of investments.
  • Review the tax provision and future tax expense, including the planned repatriation of some Indian subsidiary earnings and the related $4.0 million accrued tax expense.
  • Follow the Frank loss contingency, other litigation, and compliance with the FTC privacy and security order.
  • Evaluate whether AI product investments translate into engagement and revenue growth; the filing provides no quantified near-term forecast.